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How the bonus program works
Join the loyalty program
Log in to the chatbot
Fill out the questionnaire
Purchase in store or online registration at ARBER MEGASTORE
Use bonuses
Save up to 40% on non-discounted purchases and 20% on discounted items
Collect bonuses
With every purchase, you get a guaranteed 20% cashback
Why should you issue a bonus card?
20% cashback with every purchase!
1,000 Birthday Bonuses for Arber Gold Members
3,000 Birthday Bonuses for Arber Platinum Members
300 gift bonuses after registration in ARBER CLUB
Bonuses in the amount of 20% of the purchase amount in stores where the Arber CLUB loyalty program operates, for any products and gift certificates, are credited to the participant's account.
How to issue a bonus card?
Fill in the information on the website
In order to start using the bonus card, you need to register on the website or fill in the information in your personal account.
RegisterFill out the questionnaire in the chain of stores
The questionnaire must contain true data and your signature - without this, we will not be able to register you in the network. After filling out, you receive a plastic or virtual Arber Club card.
ShopsFeatures of calculating bonuses
Bonuses are accrued exclusively for your purchases as a member of the loyalty program. To do this, the cashier must scan the barcode of the bonus card or find it in the database by your phone number. In addition, you need to go to a special chatbot - see the instructions below.
1 hryvnia equals 1 bonus. Bonuses are accumulated with each purchase.
Bonuses become available within 24 hours from the moment of purchase of the Product.
Bonuses are valid for 6 months from the moment of accrual.
From Arber Gold to Arber Platinum when the amount of your purchases exceeds UAH 100,000.
From Arber Gold to Arber Platinum when the amount of your purchases exceeds UAH 100,000.
Payment with bonuses up to 20% on discounted goods and up to 40% on the new ARBER collection.
Answers to popular questions
Here you will find answers to the most common questions
Conditions
To become a member of the loyalty program, you need to make a purchase and fill out a customer questionnaire in a store or on the website. The questionnaire must contain true data and your signature - without this, we will not be able to register you in the network. After filling out, you will receive a virtual Arber Club card.
Bonus calculation rules
Types of bonus cards
Arber map type | Bonus conversion percentage | The required amount of accumulation to increase the percentage an envelopetions of bonuses | Birthday | Additional privileges |
---|---|---|---|---|
Gold | 20% | Up to 100,000 | We give away 1,000 bonuses per day birth | 300 hryvnias welcome bonuses |
Platinum | 20% | From 100,001 and above | We give away 3,000 bonuses per day birth | Individual tailoring – available service; Free delivery at orders in the online store; We give a briefcase as a gift for purchasing a suit/jacket |
Rules for using bonuses
1 bonus = 1 hryvnia
Bonuses can be used only by participants who have filled out the questionnaire and registered in the loyalty program. Also important:
Privileges and participation in promotions
The following privileges apply to customers with the Platinum card type:
Contact us
If you did not find an answer to your question, use the feedback function in the mobile application, chatbot or contact the hotline 0800 212 214 . Or send a letter to the address ecommerce@arber.ua .